| Role | Location | Salary |
|---|---|---|
| Technical & Engineering - Customer Quality Engineer | Oxfordshire | £30,000 – £35,000 |
| Division | Reference | Consultant |
| Technical & Engineering | PV 9861 MK | MK |
Customer Quality Engineer is required to build and maintain Customer relationship via ongoing liaison and support. You will be expected to:
- Keep Management informed of customer performance, requirements and expectations.
- Support new product launches / transfers for customer product lines.
- Facilitate timely response to open customer issues, ensure internal and external documentation are produced and maintained in response.
- Track internal data and manage customer expectations. Identify areas of risk and support improvement efforts.
- Ensure product / process audits are performed regularly and any non-compliance addressed.
- Prepare and present data to management team via weekly quality report/review.
- Work with SQA to resolve supplier related issues affecting production or customer quality.
- Support ISO/TS quality system requirements as per the Quality Manual.
- To use the escalation procedure for any issues / concerns e.g. Quality / downtime