| Role | Location | Salary |
|---|---|---|
| Sales & Commercial - Food Retail Manager – Part Time | Staffordshire | £12 Per Hour |
| Division | Reference | Consultant |
| Sales & Commercial | PV 41 GC | GC |
Here’s a great opportunity to get into the sports sector (If you aren’t already) and join a very well known and passionately supported football league club.
Based at the heart of the clubs commercial hub your brief will be as follows;
To ensure that all match day business in the retail kiosks are provided with the optimum level of equipment, services, product and staff, to ensure that the best possible standard of service is offered whilst effectively controlling costs.
- To implement consistent standards of operation in line with client, company needs and expectations
- Ensure that all areas are set and prepared to meet with relevant requirements.
- Oversee retail Set up and operation on match days.
- Produce rosters for match day business for casual staff and book as required
- Ensure adherence to company uniform standards across all areas
- Attend weekly operations meetings
- Work with colleagues to ensure maximum efficiency and productivity of staff.
- Place all retail orders as required in line with targeted stockholding
- To communicate with the client of each event on the day and co-ordinate their requests in order that their requirements are met.
- To maintain and develop client communications.
- Strive in the achievement of exceeding customer expectations
- Ensure that every customer is given a polite, friendly and personal service
- Ensure that every opportunity is taken to ‘up sell’ to our customers
- Demonstrate an upfront approach, ensuring optimum time is spent in customer service areas
- To effectively maintain, manage and develop a core team of casual staff and provide them with the information and tools with which to achieve their roles in line with company standards and procedures.
- Provide guidance via job chats and annual appraisals for all direct report/guaranteed Hours and Non-Guaranteed Hours staff.
- To assist at Company’s Major Events when able to do so.
- Attend training courses designed for personal development.
Candidate Profile
- Simple, you need to have as much experience of the above as possible! A sports background is a bonus but definitely not essential!
The club is currently in the middle of an exciting period of growth and change and some big challenges lie ahead. It’s therefore a great time to join and make a real name for yourself!
NOTE: Across a typical year you will probably average a 40 hour week. So some weeks will see you doing your minimum 20 hours and some weeks will be a lot more than 40!
Interested?
Please forward an up to date word copy of your current CV to gavin.chalmers@bberecruitment.co.uk and then call me on 07876 764385 to discuss your application.
Thank you.